Home » Medical Receptionist

Medical Receptionist

What is a Medical Receptionist?

Medical Receptionists play an important role in the delivery of care. In many situations, they are the first person a patient or community member will interact with when seeking care. It is vital that Medical Receptionists be comfortable working with the public — people of all ages, backgrounds, and personalities. Medical Receptionists must also adhere to the highest standards of confidentiality, due to the sensitive nature of their work.

Medical Receptionists take on a variety of tasks, including but not limited to:

  • Scheduling
  • Greet clients and visitors
  • Facilitating referrals, both in and out
  • Following up with patients
  • General office administration — copying, faxing and filing
  • OHIP billing
  • Entering and updating patient information in electronic medical records

Positions can be part-time, full-time, days, evenings or weekends, depending on  employer need.

Source:
  • The average Medical Receptionist salary in Canada is $30,222 per year or $15.50 per hour.
  • Entry level positions start at $23,400 per year
  • Most experienced workers make up to $40,151 per year.
Source: https://neuvoo.ca/salary/?job=Medical%20Receptionist
Schooling Entry Requirements

High school diploma or equivalent, including grade 12 English.

Education

Many employers require a post-secondary diploma or certificate  in medical office administration.

Schooling Options

There are a variety of institutions offering education in the field of medical administration, including public and private colleges. Both in-person and online learning programs are available. They range in length from 11 months to 2 years.

Program names vary by school, but can include:

  • Office Administration – Health Services (Mohawk College, Sheridan College, Centennial College)
  • Medical Office Support Staff Certificate (Fleming College)
  • Medical Administrative Assistant Certificate (Seneca College)
  • Medical Office Administrator (Westervelt College)

The majority of these post-secondary programs include courses in medical terminology, but courses on this subject are also available outside of a post-secondary diploma program.

Professional Requirements

Due to the sensitive nature of a clinical environment, medical receptionists are often required to submit to a vulnerable sector police check as well as provide a record of up-to-date immunization record. Other requirements you may need include First Air & CPR, annual flu shots, privacy legislation training and role-specific professional development.

Professional Body

N/A

Interested in Pursuing This Career?

Contact your Youth Service Officer for more information on available programs and training to help get you started on your career path!