The IDS (Indian Day Schools) Community Support Program:
In January 2020, following the approval of a national settlement between Canada and former students of Indian Day Schools (represented by Gowling WLG), a claims process was initiated to compensate individuals who suffered harm as a result of their experiences in these schools. Individuals have until July 2022 to complete and submit their claim forms to the Claims Administrator (Deloitte).
Argyle’s mandate in implementing The IDS Community Support Program is to support as many individuals as possible in starting, making progress, and completing their forms through in-person assistance sessions support both on and off reserve. The sessions will enable claimants to better understand the claim form and process, complete components of the form – including the drafting of their narratives – with trauma-informed support, and access to legal counsel (provided by Gowling). Program objectives include:
Providing direct, in-person Claims Assistance support to as many IDS Claimants as possible, in the most efficient manner, across Canada;
Creating a culturally-safe and trauma informed environment and process, based on the needs of communities, that best enables Claimants to receive support;
Enabling Claimants to initiate, make progress on, and/or complete their forms and leave sessions with all the information they need to move their claims forward.
ABOUT THE ROLE: Reporting to the Regional Team Lead, the Regional Community Relations Lead of the IDS Community Support Program will work collaboratively with the central regional team to execute the regional program* to deliver claims assistance services to Indian Day School claimants – within the timeframe and budget of the national program plan.
In delivering the regional program, the Regional Community Relations Lead will work closely and collaboratively with the National Community Relations and Urban Strategy Lead, Regional Lead and Regional team to ensure claim support session promotion and delivery meet the needs of local communities. This position will represent the IDS Community Support Program when engaging with community, and will represent the community when engaging with the IDS Community Support Program team.
Years of Experience 5+ | Time Commitment 100% – 6 months | Travel required
REQUIRED KNOWLEDGE AND EXPERIENCE
Demonstrated experience in developing and maintaining respectfully and meaningful relationship with Indigenous communities and organizations;
Significant experience and knowledge of Indigenous communities, organizations and peoples;
Experience working within a large, national, diverse, and distributed team in the context of an emotionally and physically challenging project context;
Demonstrated experience and success contributing to complex and multifaceted projects, in a dynamic environment, with the proven ability to pivot, problem-solve, and meet milestones and objectives within budget and time constraints;
Significant depth and breadth of experience working with diverse Indigenous communities (First Nations, Metis, and Inuit);
Experience engaging and facilitating sessions with diverse populations;
Extensive knowledge of the socio-economic challenges and barriers impacting Indigenous peoples.
REQUIRED SKILLS AND ATTRIBUTES
Strong team leader with excellent organizational and communication skills;
Strong understanding of Indigenous context and experience working with Indigenous communities;
Highly organized and pragmatic with strong problem-solving skills;
Strong relationship-building skills;
Ability to provide direction and support team members in meeting their deliverables;
Analytical ability to assess strengths and gaps to inform ongoing improvement.
Knowledge of French or Indigenous language an asset.
Based on overall national community plan, conducts outreach to validate and secure regional session commitments and dates, with support from National Community Relations and Urban Strategy Lead;
Identify local supports;
Develops and implements regional project plan per national plan;
Travels to communities early to meet with community members with the purpose of engagement to tailor the communications strategy and session delivery to the community;
Liaises between community and project team in outreach and some elements of planning;
Manage relationships with local supports when in community, responsible for communicating program information to community members and overseeing local program implementation;
Provides strategic counsel to the national and regional project teams as required (e.g., troubleshooting, risk management, etc.)
Ongoing evaluation and improvement: Following each community session, debriefs with community members to understand and document what is working and where improvement or additional support is required;
Works with National Director and regional team to develop and implement improvements to the process based on ongoing evaluation and learnings in a nationally consistent, but regionally-relevant manner;
Ensures project staff are aware of and can access available mental health resources, when needed.
* ATTENDS MOST REGIONAL SESSIONS*
Given the unique nature of this program, we recognize that the best candidate may not meet all of the criteria listed above. We encourage all those interested and with relevant experience to apply even if you don’t match the job posting perfectly. We welcome diverse, out-of-the-box thinking, and we strive to provide an environment for learning, growth and innovation.
TO APPLY: Please visit the website at https://argyle.bamboohr.com/jobs/view.php?id=82
We thank all candidates for applying but only those selected for an interview will be contacted.