INTERNAL & EXTERNAL JOB POSTING
Posting Period: September 26, 2019 – October 18, 2019
Position: Cultural Interpreter
Location: Chiefswood Park
Job Status: Full Time Contract
Hours of Work: 35 Hours per Week
Chiefswood Park Cultural Interpreter
Reporting to the Chiefswood Park Manager, the Cultural Interpreter will assist in managing the daily operations, marketing, and oversee the maintenance of Chiefswood Park. The Cultural Interpreter will assist with educational programs, and host tourists to promote the history and culture of the Six Nations Community as well as look for opportunities to expand and improve the tourist experience. The Cultural Interpreter will work within the policies and procedures established by the Six Nations of the Grand River Development Corporation.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provide interpretive tours for educational programs, community groups, as well as local, national and international visitors
Maintain a friendly, welcoming and professional demeanour at all times
Participate in training including: general organizational policies and procedure, interpretive guidelines and standards, cultural information related to tour delivery
Assist in developing and implementing interpretive and educational programming that will appeal to the interest of all individuals
Promote additional tours an provide information related to other tourism activities in Six Nations
Assist in strengthening partnerships and relationships with Six Nations attractions, local entrepreneurs and community organizations
Maintain visitor statistics, visitor feedback and reporting forms
Assist with research, identifying, securing and preserving new or relevant artefacts; develop and install exhibits and displays ensuring safe handling of artefacts
Assist with planning and operations of promotional and special events
Offer recommendations for continuous improvement of programming content, operations or visitor relations
Deliver programming and lead school group tours
Act as first point of contact for Chiefswood Park, including greeting visitors/tourists as they enter the facility, answering, screening calls, and responding to inquiries.
Ensure Chiefswood Park remains professional, welcoming and accessible.
Assist in the maintenance of partnerships and relationships with Six Nations attractions, community crafters and artisans, local business, and community organizations.
Assist in developing and implementing interpretive and educational programming.
Ensure safe and secure handling of artifacts, crafts and all resources.
Work and communicate with volunteer boards at site.
Assist in receiving, recording and reporting all revenue.
Research, identify, secure and preserve new or relevant artifacts. Develop and install permanent and temporary thematic exhibits and displays.
Assist with grant proposals, employment incentives, and requests for funding proposals.
Assist with planning and operations of special promotional events and trade shows.
Keep abreast of Tourism industry best practice and make recommendations for the operations continuous improvement.
Prepare promotions, communications and marketing material for tours, rentals and other Tourism strategies.
Assist in the development of strategies to improve the viability and growth of local artisans.
Assist with design of financial models, budgets and proposals.
Administrative duties for day to day operations.
Flexible hours, i.e. weekdays, evenings, weekends, holidays
Perform other administrative duties as required.
ADDITIONAL SKILLS AND ABILITIES
Research and implement interpretive and educational programming
Professionally represents and promotes tourism while building relationships with outside agencies, not for profit entities and other resources.
Ability to handle the public and media with tact, discretion, and with a pleasing personality.
Work independently or as a team member
Remain informed of industry trends and industry best practices.
Proactive with the ability to problem solve and anticipate needs.
Reliable and able to work independently.
A strong work ethic with a focus on accuracy and attention to detail.
The ability to perform well under pressure and to assess and prioritize workload.
EDUCATION / EXPERIENCE
Interest in or studying Indigenous Studies, Tourism, History, Heritage Studies or Marketing.
Knowledge of Microsoft Office, iCloud, web-page, and social media applications.
Good verbal and written communication skills.
Reliable transportation is required with a valid “G2” driver’s license.
Willingness to learn, accept change, and adapt to new ideas, business concepts, and cultures.
Work flexible hours, i.e. weekdays, evenings, weekends, holidays
Experience working with the public, managing schedules and booking meetings.
Must pass a police record check.
IMPACT OF ERROR
Error in judgement may lead to loss of credibility, poor public relations, public confidence and misinformation resulting in embarrassment and potential liability to the Six Nations of the Grand River Development Corporation.
The purpose of the Development Corporation is to enhance Six Nations to derive economic benefits, create employment for community members and generate income to support community priorities.
Six Nations of the Grand River Development Corporation will pursue economic self-sufficiency without sacrificing the cultural values and integrity of the Six Nations People.
Community Members, Contractors, Government Agencies, Council Members, Human Resources, Development Corporation Staff, Tourism Partners, Maintenance Contractors, Business Partners, and Vendors.
This position requires normal physical effort.
This position requires normal visual/sensory effort.
This position typically operates in a generally agreeable work environment.
Mental Stress: There is regular deadline pressure from various sources.
POS Terminal, Financial Deposits, and Booking.
Chiefswood Park Manager
Please submit the following to the HR Department at the Gathering Place by the Grand Building in person/by mail at 2498 Chiefswood Road, Ohsweken, Ontario N0A 1M0 or by email at HRdept@sndevcorp.ca:
Application for Employment Form (attached)
Or apply online at www.sndevcorp.ca/careers.
Or apply online at www.Indeed.ca
Or apply through GREAT
Or apply through Hamilton Regional Indian Centre
Or apply through NPAAMB
Only those applicants who meet the qualifications will be contacted for an interview
Police Record Check and copies of education will be required at the time of Offer of Employment
Six Nations of the Grand River Development Corporation shall make every reasonable effort to accommodate job applicants who have disabilities and make the applicants aware of the policies and supports in place for accommodating people with disabilities. If you require accommodation during any phase of the recruitment and selection process, please reach out to Human Resources at email@example.com.